At Investech Next LLC, we are committed to providing excellent customer service and ensuring your shopping experience is smooth and satisfying.

1. Support Hours

Our customer support team is available:

• Monday to Friday: 9:00 AM – 6:00 PM (CST)
• Saturday: 10:00 AM – 4:00 PM (CST)
• Closed on Sundays and Public Holidays

2. How to Contact Us

You can reach our support team through the following channels:

• Email: info@investechapparel.com (Replies within 24–48 business hours)
• Phone: +1 (913) 565-0495 or +1 (945) 206-0836 (During business hours)
• Website Contact Form: Available on investechapparel.com

3. Common Support Requests We Handle

• Order status and tracking updates
• Product information and sizing help
• Return, refund, and exchange requests
• Technical assistance with the website
• Shipping and delivery questions
• Reporting damaged, defective, or missing items

4. Response Time

• Email Inquiries: Within 1–2 business days
• Phone Calls: Same business day during support hours
• Social Media Messages: Within 24–48 business hours

5. Complaint Resolution

If you are dissatisfied with a product or service, please contact us as soon as possible. Our team will review your concern and work toward a fair resolution, which may include a replacement, refund, or store credit.

6. Feedback

We value your input! If you have suggestions on how we can improve our products or service, please email us at info@investechapparel.com.